Have questions? You've come to the right place.

We're always here to help you gain insight into our company, our products and your health. You'll find our most frequently asked questions here – but feel free to Contact Us at any time if you don't find the answer you’re looking for.

Your frozen juices never seem completely frozen at the grocery store – and they won't freeze hard in my freezer. Why is that?

The natural sugar solids of some Welch's frozen concentrated 100% juices and juice cocktails produce a "soft freeze" in many freezers. Temperatures of nearly 0°F are required for a hard freeze. As long as the product has been kept in the freezer, a liquid or slushy state isn’t unusual or a problem.